Job overview
Clerk Typist, Band 2, 30 hours per week – Penrith
This is an opportunity to join the Neurology Team within the Speciality Medicine Collaborative, which provides services throughout Cumbria in a number of varied clinical settings. The service aims to provide a high quality, locally delivered, patient focussed service. This role will be crucial to the efficient day to day delivery of the service.
We are looking for a competent and professional Clerk Typist who can achieve between 50 – 60 words per minute average typing speed with recent or relevant experience in a similar role and regularly producing professional letters/documents. The post is within The Neurology Department and will be based at Penrith Hospital, typing for Consultants and Nurse Practitioners.
Main duties of the job
In this role you will often be the first point of contact for our patients therefore a professional, patient focused approach is key at all times. You will provide a high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.
You must be educated to GCSE (minimum C Grade) standard, be trained to RSA level 2 standard and/or an NVQ level 2 in Administration and have the relevant typing experience, preferably having an administration background. We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively. Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
We are serious about supporting a diverse workforce that reflects our local community and are focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Benefits
- 27-day holiday scheme rising to 33 after 10 years
- NHS Discounts (subject to eligibility)
- Salary Sacrifice schemes including lease cars and Cycle to Work (subject to eligibility)
- Vivup, a free, confidential counselling and information service to assist with personal or work‑related problems
Person Specification
Qualifications
- GCSE in English language or equivalent
- RSA 2 word processing or equivalent
Experience
- Use of a computer
- Clerical or office based work
Knowledge
- Confidentiality
- Equality issues
- Medical terminology
- Microsoft Office
Skills
- Able to work as part of a team
- Able to use initiative appropriately
- Able to prioritise work to meet deadlines
- Ability to maintain high standards of work
- Use of IT systems
Other Requirements
- Flexible approach to working patterns
- Willing to undertake training and development
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