Spa Therapist: Zen Treatments & 5-Star Guest Care

Company: Mhdv
Apply for the Spa Therapist: Zen Treatments & 5-Star Guest Care
Location: Birmingham
Job Description:

Relax and enjoy providing a Zen experience for every guest.

You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products; TEMPLESPA gain experience in a high end Spa.

Qualifications

MUST HOLD NVQ LEVEL 2 & 3 BEAUTY THERAPY

Responsibilities

  • Carrying out a range of TEMPLESPA treatments to a high standard
  • Maintain the standards of the Spa by supervising the team
  • Welcoming clients into the Spa for their treatments in a 5* manner
  • Booking clients on Spa computer system and taking phone calls
  • Achieving retail targets
  • Building a regular client base
  • Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard

Benefits

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Posted: June 1st, 2026