AV Technician

Role and Key Responsibilities

This is an opening for an AV Support Technician, specialising in Audio Visual, Video Conferencing and Unified Communications solutions. The role involves working closely with clients, suppliers and team members.

• Conduct daily morning meeting room testing
• Set up and support meetings and conferences
• Host remote meetings and webinars, including setup and management of polling, Q&A, and breakout rooms
• Provide 1st/2nd line troubleshooting for AV systems globally
• End‑to‑end management of all AV faults
• Event support: preparation, rehearsals, live event management
• Collaborate with Project Managers & Field Engineers to resolve service issues
• Collaborate with the wider business to ensure a seamless experience for end users
• Travel to other Eversheds Sutherland sites and events; occasional international travel may be required

Knowledge and Experience

• In‑room AV hardware: Microsoft Teams Rooms (Crestron, Polycom, Logitech); Video Conferencing rooms (Pexip, Cisco, Polycom); AV peripherals – Shure, Q‑SYS, Biamp, Nureva, AVer, Huddly, Crestron, Extron, Blackmagic, Yamaha
• Video conferencing, unified communications, and collaboration platforms: Microsoft Teams, Zoom, Webex, vMix; Digital signage systems (Scala, TriplePlay); IPTV systems
• Strong communication skills, ability to build relationships with senior stakeholders, remain calm under pressure, work independently, professional conduct
• Excellent time management, presentation, and organisational skills

Benefits

• Fair, transparent, and equitable culture; alignment to values rewarded
• Flexible work arrangements via remote and hybrid policies
• Health and wellness support: dental, healthcare, wellness program
• Commitment to diversity and inclusion
• Career development through structured professional and personal training, mentoring, and development programs
• International and cross‑function exposure; pro bono work; community engagement opportunities
• Retirement planning, insurance and assurance support

Diversity and Inclusion

Inclusive is a core business value. We foster diversity of thought and collaboration, encouraging all employees to reach their full potential.

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