Sales Support Admin

Sales Support Admin

Location: BasingstokePay Rate: £28 per hourShifts: Monday to Friday 9:00-17:00, flexible hours

Provide administrative and operational support to the sales team, ensuring efficient handling of customer interactions and sales-related activities during periods of high workload.

Key Responsibilities

• Support the sales team with day‑to‑day administrative tasks and ad‑hoc requests
• Manage incoming sales enquiries, ensuring timely response and appropriate routing
• Contact customers via phone to follow up on enquiries, updates, or required information
• Draft and manage customer communications via email
• Maintain and update customer records, pipelines, and internal systems
• Assist with preparation of sales documentation, quotes, and reports
• Monitor shared inboxes and ensure all queries are actioned promptly
• Provide overflow support to ensure continuity of sales operations

Key Requirements

• Previous experience in a sales support or administrative role
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Confident communication skills, both written and verbal
• Comfortable engaging with customers over phone and email
• High attention to detail and accuracy in administrative tasks
• Ability to work in a fast‑paced environment and respond to changing priorities
• Proficiency in standard office tools and Salesforce.com systems is desirable
• 3+ years of experience in sales support (must have worked on a sales team as admin support)
• Ability to work independently and autonomously
• Preferred to focus on Med‑Tech and bioscience areas

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