Senior QA Technician

Job Advert: Join Our Technical Team at The Compleat Food Group

We’re excited to offer an incredible opportunity for a Senior QA Technician to join our dedicated and professional Technical team in Evesham.

Role Details

Fri, Rotating Shift Pattern: 5:30 am – 2:30 pm then 9 am – 6 pm

Role Type: Permanent, Full Time

Location: Evesham

Salary: Up to £33,000

Duties and Responsibilities

• Coordinate and manage QA schedules to ensure timely task completion and enable corrective actions where required.
• Mentor and support QA Technicians to deliver tasks effectively within set timeframes.
• Meet strict laboratory testing deadlines and promptly escalates out‑of‑specification results to the Technical Manager.
• Collaborate with the Technical Manager to drive continuous improvement across the site.
• Maintain accurate and up‑to‑date technical logs reflecting all site activities.
• Raise, communicate and log non‑conformances, ensuring corrective and preventative actions are completed within deadlines.
• Compile and analyse technical KPIs to identify trends and support ongoing improvements.
• Conduct site traceability exercises in line with certification and legal requirements.
• Lead root cause analysis investigations for customer complaints and non‑conformances, implementing preventative measures.
• Perform internal audits to verify compliance with the quality management system.
• Uphold high standards of food safety, legality and product quality across the site.
• Ensure QA and operational documentation is accurate, up‑to‑date and properly completed and filed.

About You

• Experience in a QC or similar role.
• Good numeracy and literacy skills.
• Strong communication and interpersonal abilities.
• Level 2 HACCP and Level 2 Food Safety & Hygiene qualifications.
• Understanding of health & safety in food production.
• Ability to follow instructions and work at pace to achieve deadlines.
• Team player with a friendly, proactive attitude.

Why Join Us?

• Financial & Lifestyle Benefits: Salary Sacrifice Schemes including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension; Holiday Discounts via our online retail platform; Access to enhanced retail discounts online and in-store; Free product handouts across our sites, so you can sample and enjoy our delicious products first hand; EV charging points available at selected sites.
• Health & Wellbeing: 24/7 access to GroceryAid for free financial, emotional and practical support; Physical Wellbeing Hub; free on‑demand exercise classes, gym discounts; Free diet & nutrition advice with access to thousands of healthy recipes; Online wellbeing support from mindfulness to lifestyle resources; Financial wellbeing tools including mortgage calculators, budgeting tools and financial aid.
• Career Growth & Development: Access to a personalised online learning platform (LMS); Formal and informal training opportunities tailored to your role; Performance Development Plans and regular Career Conversations; Company Mentoring Scheme; Recognition through Club Compleat rewards; Community & Culture initiatives including 2 paid volunteering days per year, charity initiatives, fundraising events, team socials and employee networks & support groups.
• We provide inclusive, respectful culture where everyone feels safe, supported and valued. We welcome diverse talent, believing it drives exceptional results and a better workplace. As an equal opportunity employer, we provide all the support you need to succeed.

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