Retail Assistant Manager
£25,937 – £30,260 per annum + benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Hours: Full time 37.5 hours per week
Location: Bath
Closing date (Internal): 24th May 2026 23:55
The internal title for this role is Assistant Shop Manager.
Note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.
Responsibilities
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
Qualifications / Skills
- Working knowledge of excellent customer service.
- Experience in a lively and vibrant environment.
- Adaptability in changing situations and ability to work independently.
- Commercial awareness.
- Ability to create relationships and communicate well.
- Ideally supervisor experience or understanding of retail and fashion.
Benefits
Inclusive benefits package including a substantial retirement plan, generous and flexible leave allowance, discounts on travel and technology, gym membership and more. The work supports cutting-edge research and public policy that changes the world.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
Unfortunately, we are unable to recruit anyone below the age of 18.
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