Property Adjuster – West Birmingham/Walsall

Company: Sedgwick
Apply for the Property Adjuster – West Birmingham/Walsall
Location: Birmingham
Job Description:

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognises Sedgwick as America’s Greatest Workplaces

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Property Adjuster – West Birmingham / Walsall

Job Location: West Birmingham/WalsallJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience and qualifications

As a Domestic Loss Adjuster, you’ll manage a caseload of domestic property damage claims across London/Southeast, from visiting customers at their homes, co‑ordinating visits from contractors, to finally settling each claim. Imagine yourself stepping into people’s lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You’ll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report.

Along with visits to claimants’ properties, we are happy for your base to be a balance of our office and your home. This is perfect for detail‑oriented problem‑solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The Skills You Will Have When You Apply

  • A full UK driving licence – essential to travel by car.
  • Insurance knowledge – understanding of how a home insurance policy operates and the basic make‑up of a domestic property.
  • Excellent communication skills – speaking with and writing to policyholders, insurers, contractors and more; explaining complex details clearly and negotiating fair settlements for all.
  • Problem‑solving abilities – identifying and solving problems efficiently.
  • Time management – planning your own week, managing time, prioritising tasks and meeting deadlines, handling multiple claims simultaneously.

What Is Helpful, But Not Vital, In Your Application

  • Technology – use of Apple software such as iPads, or other tablets.

The Skills That Will Be Developed Once Working

  • Comprehensive training – all Sedgwick‑specific training needed to excel in your role.
  • Professional development – support to work towards the Chartered Institute of Loss Adjusters’ CILA qualification.

What We’ll Give You For This Role

Remuneration & More

  • Competitive salary taking into account skills, experience and qualifications.
  • Self‑invested personal pension scheme (SIPP).
  • Participation in an appropriate incentive (bonus) scheme.
  • Fully funded company vehicle or cash in lieu allowance.
  • Holiday allowance of 25 days plus bank holidays.
  • Flexible working from our office or from home.

Health & Support

  • Private healthcare plan (including pre‑existing conditions).
  • Life assurance.
  • Employee assistance programme for employee wellbeing.
  • Group income protection.

Other Benefits

  • Voluntary benefits – green car scheme, dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications.
  • Discounts on various products and services.

This isn’t just a position, it’s a pivotal role in shaping our industry

At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next Steps For You

Think we’d be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or change the duties of the position at any time.

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Posted: June 1st, 2026