Bank Floating Support Assistant

Company: Sanctuary Group
Apply for the Bank Floating Support Assistant
Location: Blackburn
Job Description:

Bank Floating Support Assistant

Salford

£12.70 per hour

Hours as and when required

Sanctuary Supported Living is delighted to recruit a Bank Floating Support Assistant to join our Salford Community Outreach Services in Salford and Eccles.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England live as independently as possible.

Role Overview

The role of Bank Floating Support Assistant will include:

  • Providing support to encourage our customers with mental health needs to maximise their own potential and provide a high quality, hands‑on support service.
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community.
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem.
  • Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required.
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices.
  • Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential.

Skills and Experiences

  • A caring, approachable nature and a confident “can‑do” attitude.
  • Ability to keep accurate records and clearly communicate relevant information to team members.
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies.
  • Experience of working as a member of a team.
  • A positive and accepting approach to customers whatever their needs.
  • Level 2 NVQ Health and Social Care, or willingness to work towards it.

Benefits

  • A variety of online discounts and rewards from major retailers.
  • Health and well‑being plans.
  • A wide range of learning and development opportunities.

Inclusion and Equality

We are committed to building an inclusive environment. We encourage and welcome applications from people from diverse backgrounds and provide adjustments throughout the application process, in line with Sanctuary’s Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Reference: 226480

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Posted: June 1st, 2026