Managed Equipment Service Contract Manager
Closing date: 12 June 2026
Are you ready to lead, inspire, and make a real impact? The postholder will oversee and coordinate the Managed Equipment Service for the Cardiology Clinical Service, working with the Senior Leadership Team and engaging with senior stakeholders across the Trust to ensure timely delivery of major equipment replacement programmes.
Key responsibilities include driving compliance across maintenance, asset availability, helpdesk support and staff training, navigating contracts, monitoring performance, and resolving challenges. The role also leads a business support team comprising the MES Coordinator and Business Support Lead.
Main duties of the job
- Collaborate with the Cardiac team, Estates, Trust colleagues, PFI Partners, MES providers, and internal stakeholders to oversee the equipment replacement plan and ensure alignment with timelines and contract terms.
- Interpret and resolve complex contract‑related issues, communicating effectively with stakeholders to address queries.
- Lead procurement of Managed Services, acting as the point of escalation between MES providers and the Cardiac team.
- Implement project management tools to address deviations from the procurement programme and complete business cases to support the procurement award.
- Lead and participate in working groups essential for the successful execution of plans and contractual provisions, including the MES Investment Committee, Facility Infrastructure User Group, Works Group and IS Quality Assurance meetings.
- Coordinate with senior clinical staff for the selection, procurement, and commissioning of new equipment or service delivery models, ensuring compliance with contractual specifications and operational readiness.
Person Specification
Qualifications
- Master’s or equivalent (Chartered) qualification in a business‑related subject or in programme management, law, finance or engineering.
- Project Management Qualification.
- Accreditation in contract management from the Government Commercial College or another recognised certification.
Knowledge
- Principles of managed equipment service contracts.
- Up‑to‑date knowledge of developments in medical equipment, covering clinical applications as well as the technical aspects of medical equipment.
Training and Experience
- Significant experience managing all aspects of large, complex, multi‑stakeholder implementation programmes within live operational environments.
- Proven ability in contractor management and delivering outcomes against specific programmes and budgets.
- Demonstrable achievement of negotiating successful outcomes with senior party representatives.
- Significant experience and proven ability of managing, communicating and influencing a broad range of individuals up to board level to achieve project objectives.
- Experience of involvement in contract dispute resolution and negotiating successful outcomes.
- Experience of undertaking or reviewing contractual performance monitoring and reporting.
- Experience managing and delivering change programmes within the NHS.
- Operational experience of replacing medical imaging equipment.
Skills and Abilities
- Ability to compile concise and accurate management reports for immediate and senior management.
- Ability to present complex technical issues concisely to non‑specialists.
- Competency in IT software and willingness to familiarise with other specialist software packages as required.
- Effective communication with a wide range of people and professionals at all levels in the organisation and externally.
- Ability to manage conflicting viewpoints and influence colleagues at all levels to deliver successful outcomes.
- Ability to manage and embed change to deliver desired outcomes.
- Contract and performance management skills, including managing third‑party service providers.
- Knowledge of NHS procedures, including standing financial instructions.
Attributes
- Ability to influence others.
- Able to build effective working relationships.
- High flexibility and adaptability.
Others
- Willingness to travel and work between different MFT sites.
Diversity Matters – MFT promotes equality of opportunity and welcomes applicants from all backgrounds. All individuals, regardless of age, disability, gender reassignment, civil partnership, pregnancy, race, religion or belief, sex and sexual orientation are encouraged to apply.
Manchester University NHS Foundation Trust – Salary: £55,690 to £62,682 per annum (Pro Rata).
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