Salary: Salary scale 2: £25,402 per annum
IT Service Desk Assistant
Full‑time (37 hours per week) and Fixed Term for 1 year
In this customer‑focused role, you will provide essential first line support to staff, learners and visitors across all our campuses. You will be at the heart of our technical operations, managing user accounts and configuring systems such as Chromebooks and laptops. You will also play a key role in the IT provision for our brand‑new Town Centre Campus, offering a unique opportunity to help shape a modern learning environment from the ground up.
We are looking for a motivated team player, who thrives in a busy environment within a large organisation. With a Level 2 qualification or 4 GCSEs (Grade A–C, including English and Maths) or equivalent, you should also have a strong working knowledge of Google Workspace or Microsoft Operating Systems. Excellent communication skills and a strong attention to detail will be key, with Welsh language skills also highly desirable for this position.
Equality, diversity and inclusion
We welcome applications from people from all backgrounds, including those with disabilities, and provide reasonable adjustments throughout the recruitment process. We are a Disability Confident Leader and guarantee to interview anyone with a disability if their application meets the essential criteria for the post.
Bridgend College recognises its responsibility to ensure the safety and wellbeing of all students and requires an Enhanced DBS disclosure for child and adult workforce.
The College does not participate in the UK Visa Sponsorship Scheme; candidates must provide evidence of their Right to Work in the UK.
Please note there may be a requirement for a second stage interview or assessment.
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