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Summary
Broadcast.co is home to industry-leading brands: Cue, MatchMaker.fm, Podcast.co, and Radio.co.
We’re looking for an experienced account management or client services professional to take ownership of client delivery for our production clients.
Working closely with Production, Operations, and Sales, your role is to ensure client work is clearly defined, well coordinated, and delivered to a high standard. You’ll act as the main point of contact for clients, leading conversations, keeping projects on track, and ensuring nothing is missed.
This role sits at the centre of client delivery. You’ll manage a portfolio of client accounts and play a key role in shaping how account management works as we grow, bringing structure, consistency, and clarity to how we run client work.
You’ll take ownership of delivery, ensuring projects run smoothly and clients feel confident in the outcome.
- Reporting: COO
- Location: Manchester, UK – hybrid (commutable for office days).
- Salary: £38,000–£42,000yr, based on experience
- Contract: Full-time, permanent.
- Hours: 38 hours per week, Monday to Friday.
Role Overview ♀️
You’ll own a portfolio of production clients from kick off through to delivery and renewal.
- Client Leadership: Lead meetings, set direction, and act as the main point of contact
- Delivery Coordination: Align clients and internal teams to keep work moving
- Issue Management: Handle challenges and keep projects on track
- Process Development: Improve how account management works as the team grows
- Renewals: Maintain strong relationships and support ongoing client work
Responsibilities …