House Manager – Retirement LivingLocation: Saxon Grange, Sheep Street, Chipping Campden, GloucestershireHours: 25 hours per weekSalary: £18,798.00 ACTUAL per year plus benefits and bonus
We do not currently offer sponsorship — applicants must have the right to work in the UK.
Make a Difference Every Day
Are you passionate about delivering exceptional customer service?Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?
McCarthy Stone, the UK’s leading retirement living provider, is looking for a House Manager to lead our welcoming estate at Saxon Grange, Sheep Street, Chipping Campden, Gloucestershire.
Why Work with McCarthy Stone?
We offer a rewarding role with a range of employee benefits, including:
- Group personal pension and life assurance
- Employee Assistance Programme
- Flexible working hours
- Work in beautiful surroundings
- Generous annual leave (25 days, rising to 28 days) plus bank holidays
- Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)
Role Overview – House Manager
As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.
Key responsibilities include:
- Welcoming new homeowners and helping them settle into their new homes
- Providing a front-of-house service and engaging warmly with all visitors
- Being the first point of contact for residents and offering assistance, guidance, or support
- Managing supplier relationships to ensure smooth day-to-day operations
- Acting as the face of McCarthy Stone for homeowners’ families and friends
- Handling resident concerns with sensitivity, confidentiality, and respect
- Overseeing estate management, including communal areas, gardens, and grounds
- Supporting the development of a strong community through organising social events and regular resident meetings
- Ensuring compliance with all Health and Safety requirements
About You – What We’re Looking For
We’re looking for someone who:
- Has excellent communication skills and a proactive attitude
- Has previous experience in a customer-facing or service management role
- Demonstrates professionalism and a commitment to high-quality service
- Enjoys variety and takes initiative in a busy environment
- Can solve problems effectively and remain calm under pressure
- Is comfortable using Microsoft Word, Outlook, and other basic digital tools
- Has an awareness of basic Health and Safety (training will be provided)
- Holds or is willing to obtain first aid qualifications (training provided)
Training & Development
You’ll receive full support and professional training through our in-house development programmes, which include:
- First Aid certification
- Dementia Friends training
- Workplace safety courses
- Ongoing development and progression support
Apply Now
If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact — we’d love to hear from you.
Applications are reviewed as soon as they’re received. We may appoint before the closing date, so early application is encouraged.
Please note:McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds.We do not currently offer sponsorship — applicants must have the right to work in the UK.
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