Customer-First Station Assistant: Tickets & Dispatch

Company: Govia Thameslink Railway
Apply for the Customer-First Station Assistant: Tickets & Dispatch
Location: Hatfield
Job Description:

Govia Thameslink Railway is hiring a Sales/Station Assistant in Hatfield. This multi-functional role involves delivering outstanding customer service at the station and Ticket Office, being the first point of contact for customers.

The ideal candidate will possess strong communication skills and a proactive approach, able to manage customer interactions effectively. Living locally and having independent transport is essential due to varying shift times. This role requires standing for long periods and working shifts, including weekends.

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Posted: June 1st, 2026