Department: People and Culture – People Development
Location: London
Position Type: Fixed‑Term Contract (Maternity Cover – 12 months, 2‑3 days in office)
Hiring Manager: Louise Christian‑Barrett, Head of People Development
Quote: “Are you looking to develop your career in People Development? Are you enthusiastic about delivering a best‑in‑class people experience?”
About the role
You will support GSMA’s People Development team by coordinating global new joiner inductions and on‑boarding to deliver a best‑in‑class experience. You will manage both the learning management system and LinkedIn Learning platform, keep systems up to date, and produce data‑driven insights and reports.
Responsibilities
- Coordinate global new joiner inductions and on‑boarding with internal stakeholders.
- End‑to‑end coordination of the development offering: organise logistics, respond to queries, raise purchase orders.
- Maintain People Development systems, including the Learning Management System: track attendance, upload courses and resources, schedule new course dates.
- Manage the LinkedIn Learning platform: ensure access, recommend courses, and report on usage.
- Collect and analyse people‑development data, collate feedback, and create monthly reports.
- Coordinate and write people‑development communications.
Qualifications & Skills
- Experience in a Learning and Development role with operational delivery.
- Detail‑orientated, process‑driven, organised, and able to proactively solve problems.
- Excellent oral and written communication skills with a desire to present to small internal audiences.
- Passion for delivering a best‑in‑class people experience.
- Hard‑working, fast‑thinking, proactive and flexible.
- Analytical with substantial experience using Excel to analyse data sets and provide insights.
- Strong communication, delivery, teamwork, stakeholder management and analysis abilities.
Benefits
We offer learning and development opportunities, generous holiday allowances, four additional days off for professional development, and a flexible work environment supporting work/life balance.
We value diversity, equity and inclusivity and encourage applications from all demographics. All staff enjoy flexible working and remote options.
Contract Type: Fixed‑Term Contract (12 months)
Worker Type: Employee
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