Senior Interior Horticultural Technician

Senior Interior Horticultural Technician

Laleham, PHS Greenleaf

PHS Greenleaf is growing, and we’re looking for a skilled Senior Interior Horticultural Technician to join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.

As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.

Key Responsibilities as a Senior Interior Technician with PHS Greenleaf:

• Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
• Diagnose plant health issues and take corrective action quickly.
• Report, record, and resolve any issues identified on customer sites.
• Apply and adapt internal stock plant care processes in line with seasonal needs.
• Conduct periodic stock checks and report discrepancies.
• Monitor and maintain stock levels for plants and sundries.
• Implement stock rotation processes to minimise waste and maintain quality.
• Plan and deliver plant installations and replacements to client specifications.
• Complete pre-installation site checks and ensure compliance with health and safety requirements.
• Lead on-site installation activities, ensuring timely and professional project manage and resolve.
• Address Salesforce queries relating to service requests and customer issues.
• Log site visits, maintenance outcomes, and updates accurately.
• Contribute to continuous improvement of service processes and standards.
• Optimise routes and schedules for efficiency and service quality.

The ideal candidate will have:

• Previous experience in horticulture or interior plant maintenance.
• Strong organisational skills with the ability to manage multiple tasks.
• Self‑motivated with excellent workload management.
• Strong communication and customer service skills, with the ability to build long‑term relationships.
• IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
• Full UK manual driving licence with 6 points or less.
• Horticultural qualifications (e.g., RHS Level 2).
• Knowledge of industry products and equipment.

In return for your expertise:

• Competitive Base Salary.
• 23 days holiday + bank holidays (31 days total).
• Full uniform and PPE provided.
• Full training and development opportunities, including ILM‑certified courses.
• Pension scheme.
• 24‑hour personal welfare helpline.
• phs Perks discount card (accepted at 850+ retailers).
• Access to the phs Shop for discounted household consumables.
• Company vehicle and tools provided.
• Training and development opportunities within phs Group.
• Clear pathways for career progression in a growing division.

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