New Business & Onboarding Specialist

HCB Widdows Mason is seeking a proactive and detail‑oriented New Business Assistant to join our growing team. In this role, you will be integral to supporting our business development initiatives and ensuring a smooth onboarding process for new clients. This position is ideal for individuals looking to develop their administrative and client‑management skills in a dynamic environment.

Responsibilities

• Assisting in the preparation of new business proposals and client onboarding documentation
• Coordinating communication with potential clients and internal teams to facilitate a seamless intake process
• Managing and updating client databases, ensuring accuracy and compliance with data protection regulations
• Conducting research on potential clients and market opportunities
• Supporting the team with administrative tasks, including scheduling meetings and preparing reports
• Maintaining a positive relationship with clients throughout their onboarding experience
• Monitoring progress and following up with clients during the onboarding phase
• Assisting with internal marketing efforts and initiatives as required
• Taking enquiries for our Education Law Teams and the services they provide
• Reporting into the Business Development Manager

Requirements

• Strong organisational and time management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Detail‑oriented with a strong focus on accuracy
• A proactive approach to problem‑solving and client service
• Previous experience in business development or a sales role is advantageous but not essential

Benefits

• Competitive salary dependent on experience
• 25 days holiday plus Bank Holidays
• Holiday bonus scheme (up to 12 additional days leave)
• Pension scheme
• Parking (first come first served)
• Comprehensive training and development opportunities, including support to study for professional qualifications
• Cycle to work scheme
• Firm‑funded eye tests
• Medicash Plan

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