KEY HOLDER PART-TIME – Calzedonia High Street Kensington, London Sales Points

# CAREERS KEY HOLDER PART-TIME – Calzedonia High Street Kensington, London#### Retail/Sales Points Job Search## LocationUnited KingdomApply| | || — | — || | | | — | | **ONIVERSE** is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: **Calzedonia, Intimissimi**and **IUMAN/Intimissimi Uomo**. We are currently seeking an enthusiastic and reliable individual to join our company as a part-time 24 hours **Key Holder** at our **Calzedonia** store located in High Street Kensington, London. **Role Overview:** Under the direct supervision of the District Manager, Store Manager, and Supervisor, the **Key Holder** plays a critical role in assisting with the development of staff and ensuring the consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge. **Main Responsibilities:** **Sales & Customer Service:** * Provide exceptional service. * Oversee store opening and closing procedures. * Contribute to store turnover, being aware of daily sales targets and store objectives. * Demonstrate comprehensive knowledge of the products and the brand. * Ensure all staff and customers are informed about current promotions and offers * Handle customer complaints, returns, and exchanges according to company policy. * Stay vigilant to prevent store thefts. * Accurately process deliveries and complete associated paperwork. **Visual & Store Standards:** * Maintain store cleanliness and ensure proper replenishment. * Keep window displays in line with Visual Manager guidelines. * Provide suggestions for in-store merchandising. **People Management:** * Drive team motivation and involvement. * Ensure the entire team delivers a high-quality customer experience. * Assist in the training and development of staff members. * Supervise team adherence to store rules and procedures (e.g., cleaning, replenishment, floor monitoring). **Security:** * Report any security issues immediately to the Store Manager or District Manager. * Keep the office and safe securely locked when not in use. * Handle money in accordance with company procedures. * Ensure store keys are managed responsibly and never left unattended. * Conduct staff security checks and ensure all areas of the store are secured before leaving. * Monitor staff purchases to ensure compliance with company procedures. * Verify that all internal and external doors and electrical appliances are secure before closing the store. **Profile:** * **Passion for Fashion:** A deep enthusiasm for the fashion industry. * **Brand Enthusiasm:** Demonstrates excitement for Calzedonia brands, products, and quality. * **Sales & Customer Service Experience:** Proven experience in sales and customer service environments. * **Approachable:** Comfortable and confident in engaging with a diverse range of customers. * **Adaptable & Confident Seller:** Willing to take on new challenges and adapt to different selling situations. * **Professional Image:** Consistently presents a polished and professional appearance. * **Interpersonal & Time Management Skills:** Excellent communication and time management abilities. **What do we offer:** * **Monthly Bonus:** Earn a monthly bonus based on store performance. * **Monthly Travel Scheme:** Available after six months of employment within the company. * **Staff Discount:** Enjoy discounts on all Calzedonia UK brands and worldwide. * **Generous Uniform Allowance:** Receive a uniform allowance per brand. * **16 Days Paid Holidays** * **Extensive Training:** Comprehensive training on store performance statistics, people management, and communication skills. * **Career Progression and Personal Development:** Opportunities for growth and development within the company. * **Referral Scheme:** Benefit from our employee referral program. * **Birthday Off (Paid):** Enjoy your birthday off with full pay as a special benefit. **Join the ONIVERSE UK family now!** Joining **ONIVERSE** means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, **ONIVERSE** is the place for you. Join us and be a part of a company that not only values your skills but also your potential. **Apply now and don’t miss the chance to join us!** | |#J-18808-Ljbffr…