Retail Security Officer

Location: B&Q Gillingham

Will Adams Way Gillingham Kent ME8 6BY

Contract Type: Full Time

Employer: B&Q

Salary: £12.91

About the Role:

We’re looking for a professional and vigilant Retail Security Officer to join our team at B&Q. As a visible presence on the shop floor, you’ll play a key role in ensuring the safety and security of our customers, staff, and stock.

Key Responsibilities:

• Maintain a safe and secure environment for staff and customers.
• Prevent theft, damage, and other illegal activity by monitoring the shop floor and surveillance equipment.
• Act as a deterrent through visible patrols and excellent customer service.
• Assist in conflict resolution and incident response when required.
• Liaise with store management and emergency services when necessary.
• Prepare and maintain security reports.

Working Hours:

• This is a full time rota Wednesday 1100-2000, Thursday 1100-2000, Friday-Saturday 1000-2000 Sunday 1000-1600
• You are required to support stores to backfill Holidays and Vacancy and Bank Holidays Double pay
• Access to work email account
• Access to Body worn camera and work phone

Requirements:

• Previous security experience preferred (retail security is a plus).
• Valid SIA Licence (Security Industry Authority).
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and handle incidents professionally.
• Reliability and flexibility.

Why Join Us?

• Be part of a trusted and supportive team.
• Opportunities for further training and development.
• Staff discounts and other B&Q benefits.
• Uniform and PPE will be provided

If you’re committed to safety and enjoy working with people in a fast-paced retail environment, we want to hear from you.

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