Internal Sales Manager

• Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by Account Managers
• Provide ongoing training and professional development for SME team
• Manage all people related aspects of the SME team, including recruitment and performance management.
• Set and track sales targets, produce reports, and conduct monthly forecasts
• Support business development initiatives through development of strong relationships with existing customers
• Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity
• Use data to identify opportunities for improvement and to enhance the sales pipeline
• Collaborate with Procurement to ensure timely product sourcing in response to clients’ requests and use this information to anticipate future needs
• Take lead on core product range pricing, working closely with procurement to maintain best profit margin
• Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met
• Ensure adherence to sales, finance, and legal compliance, policies and procedures
• Manage tender and RFP process
• Implement training and development programs to upskill the SME team
• Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image
• Ensure that the Pipeline is kept up to date at all times and opportunities are reported accurately
• Instill pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs

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