Title: Contract Officer
Grade/Salary: Band G – £42,839 – £48,226
Contract Type: Permanent
Hours: Full-time
Location: Sandwell Metropolitan Borough Council
Sandwell Council is seeking an experienced and motivated Contract Officer to support the effective delivery of Family Hubs (Children’s Centres) and associated nursery provision. This role is key to ensuring strong contract management, high‑quality service delivery and positive outcomes for children and families across the borough.
You will work closely with senior leaders, providers and partners to manage contracts, oversee performance and support the continued development of the early years and family hub market. This is an exciting opportunity to play a central role in shaping services that make a real difference to local communities.
In this role you will:
- Act as the lead contract and client relationship manager for the delivery of Family Hubs (Children’s Centres), under the direction of the Strategic Lead
- Oversee outsourced nursery provision, including resolving property, lease and contractual matters
- Lead on the procurement of service concession contracts for nursery provision, as required
- Support market development and engagement activity, working with providers to build strong market intelligence
- Monitor contract performance against key milestones and KPIs, ensuring services are delivered on time, within budget and to a high standard
- Lead on quarterly contract reviews and escalates risks or issues appropriately
Attributes that you would bring to the role:
- Degree level qualification or a recognised relevant qualification in procurement
- Evidence of continuous professional development
- Strong experience of managing complex projects across multiple organisations
- A good understanding of legislation and policy relating to early years and Family Hubs, and the ability to apply this in practice
- Training and experience in procurement, contract development and implementation
- Excellent organisational and stakeholder management skills, with the ability to work collaboratively in a dynamic environment
We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, background and identities. This diversity makes us a stronger and more effective council.
We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.
If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk.
If you have a disability and require assistance in submitting your CV, please contact sheona_grey@sandwell.gov.uk.
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