WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered.
Must hold ILR/British passport and to be Baseline Personnel Security Standard (BPSS) eligible.
Are you passionate about building seamless digital experiences that transform how organisations operate?
We’re looking for a ServiceNow Platform Implementation Solution Specialist to join our growing Digital Customer Experience practice.
This is an exciting opportunity to work at the heart of customer, employee, and technology transformation , designing and delivering impactful ServiceNow solutions.
What You’ll Be Doing
Design & Deliver ServiceNow Solutions
Work across key workflow areas including:
- Customer Experience (CSM, Field Service, Portals)
- Technology Experience (ITSM, ITOM, ITAM)
- Employee Experience (HRSD, Onboarding, Workplace Services)
Enhance User Experience
- Build intuitive interfaces using Next Experience UI
- Develop role-based dashboards with UI Builder & Service Portal
- Create seamless and engaging user journeys
Integration & Data Management
- Integrate ServiceNow with external systems (CRM, HR, eCommerce)
- Use REST/SOAP APIs and IntegrationHub to enable end-to-end workflows
- Support data migration and alignment across platforms
- Leverage modern data capabilities like workflow data fabric & RaptorDB
What We’re Looking For
✅ Proven ServiceNow experience Employee Experience Workflow Applications – HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
✅ Strong understanding of customer journeys and employee lifecycle experiences
✅ Technical expertise in JavaScript, HTML, CSS , Glide API, Flow Designer, IntegrationHub
✅ Experience integrating ServiceNow with enterprise systems
✅ Strong problem-solving skills and analytical mindset
✅ Excellent communication skills with the ability to engage stakeholders at all levels
Role is remote / flexible UK wide ( you might be requested to go to the nearest office to you from time to time)
Hiring process: two steps
Salary – up to £80,000 annually DOE
Direct hire full time employee opportunity (B2B contract is not available) .
We offer an attractive referral scheme for placements we make (Terms & Conditions apply). so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me.
Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.
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