Drive is a values-led social care organisation committed to supporting people to live the life that matters to them. This apprenticeship offers a unique opportunity to gain hands-on experience within a busy HR, Learning & Development and Wellbeing environment. You will work alongside a supportive and experienced team, contributing to real organisational processes such as recruitment, onboarding, training coordination and employee support. This role provides a strong foundation for a future career in HR, Learning & Development or wider business support functions, with structured learning built into the role through the Level 2 qualification
- Act as a first point of contact at reception, welcoming visitors and managing telephone enquiries
- Provide customer service support, responding to emails and liaising with colleagues across departments
- Support general office administration, including handling mail and maintaining office supplies
- Update spreadsheets, databases and records accurately in line with data protection standards
- Assist with health & safety administration, including maintaining compliance logs and supporting awareness activities
- Support training coordination, internal meetings and staff events
- Maintain accurate and confidential records
- Contribute to team discussions and support continuous improvement of processes
1. Friendly, customer-focused manner
- Experience in customer service or reception (any setting)
- Interest in health & safety or wellbeing activities
- Basic spreadsheet or data entry skills
2. Good communication skills 3. Basic IT literacy (Word, email, Teams) Desirable Criteria
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