Customer Service Advisor

## Customer Service AdvisorPostulerlocations: WEMEA > United Kingdom > Leightime type: Temps Partielposted on: Publié aujourd’huitime left to apply: Date de fin : 28 mai 2026 (Il reste 6 jours pour postuler)job requisition id: R268054Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd’hui!# **Ce que vous ferez**# **This role is in support of NWOS, a Cencora business offering the supply for surgical appliances in the UK**We’re looking for a **Customer Service Advisor** to join our team in Leigh on a **part time basis**, supporting customers with queries, order updates, and issue resolution.You’ll be the first point of contact, working closely with internal teams and external partners to deliver a smooth, reliable service and a great customer experience.**Location: Leigh, WN7** **Hours of work: 26 hours per week, 10am-5pm****Working Days: Monday, Tuesday, Wednesday, Friday****Key Responsibilities*** Respond to customer queries via phone and email* Track orders and provide updates to customers* Resolve issues quickly, including delivery and order queries* Liaise with internal teams and external carriers* Amend orders while minimising disruption* Maintain accurate records across internal systems* Handle complaints calmly and professionally* Support service levels and team targets**Hours of work: 26 Monday Tuesday Wednesday Friday 6.5 per day** .**About You*** Previous customer service experience* Strong communication skills* Calm under pressure and solution-focused* Organised with good attention to detail* Confident using IT systems* Positive, team-oriented approach**What You’ll Get*** Annual company bonus scheme* 20 days holiday + bank holidays* Structured training and ongoing development* Supportive team environment**Ce qu’Cencora offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Partiel# ******Affiliated Companies******Affiliated Companies: Alliance Healthcare Management Services Limited**Égalité d’accès à l’emploi**AmerisourceBergen s’engage à offrir des possibilités d’accès à l’emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l’âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale.### About UsCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.### Job ScamsRecruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.1.) **Research the Company:** Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.2.) **Be Wary of Unrealistic Promises:** Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers3.) **Guard Your Personal Information:** Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application.4.) **Avoid Upfront Payments:** Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process.5.) **Verify Communication Channels:** Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.roRemember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com#J-18808-Ljbffr…