RF-2605-23 – Food Service Assistant

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering, and ancillary service/product providers in Ireland. We are looking for a Food Service Assistant to join our team in Newcastle, County Down. This role offers an opportunity to join a world leading facilities management company.

Working Pattern

• 17 hours per week
• 2 working days out of 7
• 9:30 am – 6 pm
• One weekend on and one weekend off

Rewards

• 20 days annual leave
• Company Pension Scheme
• Employee Assistance Programme to support health & wellbeing
• Financial Education / Financial wellbeing advisory service
• Company Events

The Role

• Assist in the preparation, service and sales of all food and beverages for the unit
• Prepare service counter
• Provide high quality customer service consistently to all facility users
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as instructed by line manager or per unit cleaning rota
• Ensure kitchen and service areas are always clean and tidy
• Clear rooms of any trays
• Handle cash responsibilities under your control
• Keep up-to-date with current promotions and new products
• Comply with Health, Safety and Hygiene standards
• Comply with HACCP regulations as necessary
• Follow procedures for correct handling and use of all cleaning materials
• Complete any required administration, including recording food temperatures, updating cleaning schedules, cashing up tills, and recording daily sales figures
• Assist with effective management of stock control

The Person

• Demonstrable passion for providing good customer service
• Excellent communication skills
• Flexibility and adaptability
• Good navigation and time management
• Workable knowledge of HACCP regulations
• Basic food hygiene certificate
• Basic statutory training: candidates must have basic reading, writing, speaking, and listening skills to understand safety and work instructions and to communicate with customers on a day‑to‑day basis

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

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