Overview
We are seeking an IT Support Technician to join our IT Department as soon as possible. This is a great opportunity for a passionate technician to deliver front line IT support.
Contract type: Permanent – Full Time Support Staff – 36.5 hours all year round
Salary / Grade: NJC PT3 – PT8 (£24,796 – £27,254)
Start Date: ASAP
Responsibilities
- Provide front line IT support to staff and students.
- Maintain and troubleshoot hardware and software systems, including laptops, desktops, printers, and network devices.
- Assist with installation and troubleshooting of software applications and digital platforms used within the school environment.
- Implement and support cyber security measures to protect student data and school systems.
- Document and record incidents, work orders and resolutions in the IT system.
- Collaborate with other IT staff and colleagues to plan and carry out system upgrades, migrations and improvements.
- Provide training and support to students and teachers on technology use.
Qualifications
- Up-to-date knowledge of current developments in digital technology systems, cyber security and digital platforms used in a school environment.
- Strong organisational and interpersonal skills.
- Effective communication skills, able to explain technical concepts to non-technical users.
- Commitment to student safety and safeguarding. Willingness to complete DBS checks and other pre-employment checks.
- Right to work in the United Kingdom.
Benefits
- Permanent, full-time contract.
- Competitive salary: £24,796 – £27,254.
- Working 36.5 hours per week all year round.
- Opportunities to develop skills and progress within the Multi-Academy Trust.
- Supportive and inclusive school culture.
Application Process
- Complete the school’s application form and send it to recruitment@knbs.co.uk.
- All shortlisted candidates will undergo DBS checks, reference checks and a technical interview.
- Applicants must provide two suitable references and may be subject to an online search as part of due diligence.
- The role was advertised until 5 December 2025 and is now closed.
King Edward VI King’s Norton School for Boys is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. This means that when applying for certain jobs and activities certain spent convictions and cautions are protected, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.
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