Job Details
Job Title: Customer Service Assistant/DriverLocation: TN2, Royal Tunbridge Wells, KentJob Type: Permanent, Full-TimeSalary: Hourly rate £10.42; overtime paid at time and a halfDate Posted: 01st May
The Role
You will be predominantly responsible for carrying out handovers of customer vehicles and courtesy vehicles, both onsite and at customers’ home addresses. Your duties include detailed damage‑check reports, gathering relevant information for each job, and spotting any potential upsell opportunities. Occasionally you may also be required to carry out additional tasks for the wider PK team, such as cleaning vehicles pre‑ and post‑repairs, preparing courtesy vehicles for customers, and assisting with general housekeeping tasks.
Ideal Candidate
You should be a well‑presented, confident individual who enjoys delivering excellent customer service. Industry experience is not necessary, as full training will be provided. Previous customer‑service experience would be an advantage. You must work well as part of a team, be proactive on your own, and be computer literate; daily tasks involve using an Android tablet and Windows software. You must be over 25 years old, hold a full UK driving licence with no infringements, and be willing to undergo a DBS check prior to employment.
The Benefits
- 40‑hour contract, Monday to Friday
- Hourly rate £10.42, with paid overtime at time plus half
- 25 days holiday plus 8 compulsory bank holidays
- Onsite staff parking
- Company‑contributed pension scheme
- Staff uniform provided
Job Summary
- Location: TN2, Royal Tunbridge Wells, Kent
- Job Type: Permanent, Full-Time
- Salary: Hourly rate £10.42; overtime paid at time plus half
- Date Posted: 01st May
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