Bank Recovery Support Worker

Company: Priory Group
Apply for the Bank Recovery Support Worker
Location: Newcastle upon Tyne
Job Description:

Bank Recovery Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Cragston Court

Compensation: £13.45 / hour

Description

Cragston Court is looking to recruit a Recovery Support Worker to join the team. This is a bank role.

Cragston Court Rehabilitation Service is located in Blakelaw, a suburb of Newcastle-upon-Tyne. It is a 20 bed residential service, offering nurse‑led rehabilitation programmes for people living with enduring mental health conditions. We support people coming to us from a hospital environment, and those stepping up from another community placement or their own homes.

Our team are dedicated to supporting the people we care for to maximise their independence, enhance the quality of their day‑to‑day living and ultimately enable them to live in a community setting.

We can also support those who have:

  • Mild to moderate behaviour that may challenge
  • A forensic background
  • Additional health needs

What you’ll be doing

You will be part of a compassionate team who are committed to our residents’ wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

  • Provide personal care and support with daily living tasks.
  • Encourage and assist participation in activities and community life.
  • Support service users in achieving their personal outcomes in the way they choose.
  • Maintain accurate records, care plans, charts, and daily notes.
  • Build positive relationships with service users, families, colleagues, and stakeholders.
  • Uphold safety, security, and confidentiality in line with policies and regulations.
  • Act as a key worker for individuals, helping them to set goals and track progress.
  • Promote choice, independence, and involvement at all times.
  • Contribute to continuous improvement by sharing ideas and suggestions.

You can find additional information in the attached job description.

What you’ll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

  • A caring and respectful approach to supporting others.
  • Ability to work flexibly and think innovatively.
  • Strong communication and relationship‑building skills.
  • Commitment to upholding professional standards, policies, and procedures.
  • Experience in care or support work (desirable, but not essential – training provided).

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Pension enrolment
  • Access to development opportunities
  • Refer a friend bonus
  • DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

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Posted: June 1st, 2026