Credit Control / Order Processor

Company: Optima Recruitment
Apply for the Credit Control / Order Processor
Location: Leatherhead
Job Description:

Credit Control & Order Processor

Due to internal promotion and company growth, our client is looking for a proactive and detail-oriented individual to join their team. This is a varied role combining credit control responsibilities with sales order processing and general team support. The successful candidate will be highly organised, able to manage multiple priorities, and committed to delivering excellent service both internally and externally.

  • Up to £27,000 (DOE)
  • Based in Leatherhead
  • Monday – Thursday, 9am – 5:30pm
  • Friday, 9am – 4pm

Benefits

  • 25 days holiday plus bank holidays
  • Car parking
  • Life Insurance after probationary period
  • Healthcare after 3 years’ service
  • Pension scheme
  • Opportunities for career progression

Job Description

  • Managing customer accounts and ensuring timely collection of outstanding payments
  • Chasing overdue invoices by phone and email in a professional manner
  • Allocating incoming payments and reconciling customer accounts
  • Resolving customer account queries efficiently and accurately
  • Processing customer orders accurately and within agreed timescales
  • Liaising with customers, suppliers, and internal departments regarding orders and deliveries
  • Maintaining accurate records and updating internal systems
  • Supporting colleagues across the wider team as required
  • Assisting with administrative duties and continuous process improvements

Person Specification

  • Previous experience in credit control, accounts administration, or order processing
  • Strong attention to detail and high levels of accuracy
  • Proactive approach with the ability to work on own initiative
  • Excellent communication and customer service skills
  • Strong organisational and time management abilities
  • Ability to work effectively as part of a team
  • Confident using Microsoft Office and internal systems/databases
  • Positive attitude with a willingness to support different areas of the business

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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Posted: June 1st, 2026