Band 7 Unit Manager for Outpatients – Hawthorne House BHH
Closing date: 28 May 2026
The Band 7 Outpatient Manager is responsible for coordinating and supporting the nursing and operational delivery of services at Hawthorne House. Working in partnership with operational teams, clinicians, nurses and administrative staff, the post holder will ensure that services run efficiently, safely and deliver a high‑quality patient experience.
Hawthorne House provides specialist HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy services. The post holder will play a pivotal role in:
- Promoting a kind and supportive environment for patients and staff
- Ensuring services remain connected, with effective communication and coordination across all disciplines
- Taking a bold approach to problem‑solving, service improvement and operational and nursing challenges
This role is integral to maintaining patient safety, improving patient flow, and delivering a seamless and positive patient journey in our outpatient area and being a senior manager for the nursing team in Hawthorne House.
Working pattern
Full‑time role: 37.5 hours per week – Monday to Friday, 8:00 AM to 4:00 PM (30‑minute unpaid lunch break). Core service hours: 8:00 AM to 5:00 PM, with extended opening until 8:00 PM on Wednesdays; bank holidays off; option to work compressed hours over 4 days per week (e.g., 7:00 AM to 5:15 PM).
Main duties of the job
- Registered Adult Nurse on NMC register
- Evidence of leadership training
- Demonstrate an ability, experience, passion in the following areas: team building, time management, leadership, etc.
- Lead and coordinate nursing and operational delivery at Hawthorne House, ensuring safe, efficient, high‑quality, patient‑centred services across HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy
Qualifications
- Registered Adult Nurse on NMC register
Experience
- Professional portfolio demonstrating continuing professional development and evidence of ability to maintain professional registration
- Substantial relevant and recent clinical experience within a complex healthcare setting or acute NHS setting working as a deputy Manager Band 6, including the supervision and education of junior staff/students
- Demonstrated understanding of practice‑based supervision / assessment as detailed in the NMC standards for student supervision and assessment
- Demonstrable current, recent experience of team leadership and management within the healthcare setting
- Demonstrable understanding of the management responsibility for pay and non‑pay resources associated with the clinical service
- Evidence of effective multi‑professional working
- Experience of being a mentor
- Demonstration of a significant contribution to innovative practice or change management
- Experience in interviewing and selection of staff
- Experience in learning from incidents/complaints and supporting changes in practice
- Leadership, team building, managing resources, time management, clinical governance, audit and research, workforce planning / management, NHS policy and political awareness, knowledge of clinical governance (sub‑criteria)
Additional criteria
- Demonstrates the key strengths and motivators for relating to others
- Competence in expanded clinical practice associated with the role
- Excellent communication skills both written and verbal
- Proven ability to analyse data and identify data trends
- Able to effectively present information to groups / health care professionals
- Ability to work under pressure across competing demands
- Positive and enthusiastic attitude
- Approachable and friendly
- Supportive
- Flexible
- Well organised
- Ability to delegate and supervise
- TBC at appointment
- Willingness to work core shift patterns for the area Monday to Friday with occasional out‑of‑hours / weekend working or undertake a range of shift patterns to cover 24/7 period when working as part of a peer group with occasional out‑of‑hours / weekend working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For those staff with a disability, including physical disability, long‑term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
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