Front of House Team Member – Slim Chickens, Merry Hill
We are looking for a friendly and enthusiastic Front of House Team Member to welcome guests, take orders, provide excellent customer service, and maintain a clean dining area in a fast‑paced, energetic environment.
Responsibilities
- Greeting and welcoming guests with a warm, friendly attitude
- Taking orders accurately and efficiently at the counter or through table service
- Ensuring that every guest has a positive and memorable dining experience
- Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
- Assisting with seating arrangements and maintaining a clean, organized dining area
- Handling payments and ensuring accuracy in all transactions
- Collaborating with the kitchen and other team members to ensure smooth service
- Providing excellent customer service and addressing any guest inquiries or concerns promptly
Qualifications
- Positive attitude and passion for delivering great customer service
- Strong communication and interpersonal skills
- Ability to work well in a team and contribute to a positive work environment
- Attention to detail and ability to multitask in a fast‑paced setting
- Flexibility to work various shifts, including weekends and bank holidays
- Previous experience in a customer‑facing role is a plus, but not required
Benefits
- Generous colleague discount: Enjoy 50% off your total bill for you and 5 friends across all of our brands
- Discounts at thousands of online and high‑street retailers, restaurants, entertainment, gifting, gym membership and more through the BRG Spark App
- Free mortgage advice and access to the Financial & Wellbeing Centre
- Access to your pay anytime with partner Wagestream
- Healthcare cash plan and Employee Assistance Programme (EAP)
- Referral rewards: Earn bonuses by referring friends to join the team
- Career advancement: Excellent opportunities for growth and development within our diverse brand portfolio
- Flexible working: Work‑life balance with flexible scheduling options
We are an equal opportunity employer and welcome all qualified applicants.
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