Company: QVC, Inc.
Location: Knowsley
Job Description:
QVC, Inc. is looking for a Contact Centre Quality & Training Manager to support customer service functions in the UK. The role requires leading the Quality & Training Team, ensuring alignment with company values, and enhancing customer experience through quality assessments and training programs.
You will work onsite daily at our Knowsley location and be responsible for coaching the team while promoting a people-first culture. Ideal candidates will have strong leadership skills and a passion for customer service.
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Posted: June 1st, 2026