Trauma‑Informed Benefits Advisor (Volunteer)

Responsibilities

• Offer one-to-one support to women seeking advice on benefits and financial assistance, including those affected by domestic abuse
• Provide accurate, up-to-date information on welfare benefits and eligibility
• Assist with completing benefit applications, forms, and supporting documents
• Support clients in understanding financial options that can help them live independently and safely
• Apply a trauma-informed, survivor-centred approach in all interactions
• Recognise and respond appropriately to disclosures of domestic abuse, following organisational safeguarding procedures
• Maintain strict confidentiality and accurate record-keeping
• Work collaboratively with staff and other volunteers to ensure holistic, safe support

Charity

One woman in four will experience domestic violence in her lifetime. It affects all women, regardless of age, education, class, lifestyle or religion; the Jewish community is no different to any other.

That means that every year, literally thousands of Jewish women will face violence against themselves and their children from within their own home. And there is just one organisation in the UK, indeed in the whole of Europe, dealing with both domestic abuse and sexual violence of Jewish women. That organisation is Jewish Women’s Aid.

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