Health Care Assistant (General Practice)
Channel View Medical Group in Teignmouth is seeking an enthusiastic and skilled Health Care Assistant (HCA) to join our friendly Practice. We are looking for a dedicated, compassionate, and approachable individual who will complement our team. The individual must be a team player, have excellent communication skills, good time management skills and the ability to work under pressure.
We are a 22,500 patient practice located in the beautiful coastal town of Teignmouth. We have branch sites in Bishopsteignton, Shaldon and in Chudleigh on the edge of Dartmoor. We have a great nursing and HCA team who are committed to providing high quality patient‑centred care.
Main duties of the job
The HCA role is to assist our GPs and nurses in the delivery of care for our patients. Duties and responsibilities will include, but not confined to, phlebotomy, anti‑coagulation monitoring, ECGs, Blood Pressure monitoring, wound management, administration of B12 injections, influenza and pneumococcal vaccinations.
Other roles include:
- Undertake clinical observations of patients with chronic diseases
- Remove sutures and clips
About us
Based in the vibrant seaside town of Teignmouth, Channel View offers the perfect blend of professional challenge and exceptional quality of life. With beaches, coastal walks, the South West Coast Path, and easy access to Exeter, Dartmoor and the wider Devon countryside, this is an ideal location to balance a fulfilling career with a stunning environment.
Channel View Medical Group is a multi‑disciplined team, led by 4 GP Partners and one managing Partner, with sites at Teignmouth, Shaldon, Bishopsteignton and Chudleigh.
For those considering applying, we welcome an informal visit to the Practice for an opportunity to meet the current post‑holder and to gain a better understanding of the role and the team. For more information or to arrange a visit, please contact Allie Thorne on 01626 774656 or at allie.thorne@nhs.net.
Job responsibilities
The HCA will work under the supervision of the Practice Nursing Team and strictly in accordance with specific practice guidelines and protocols.
- The HCA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
- The post will include some administrative duties.
- The role will include working one evening a week (Tuesday until 8:00 pm) to cover enhanced access.
- The HCA is responsible for seeing patients with booked appointments for clinical procedures. These include:
- Phlebotomy and Anticoagulation monitoring
- Contribute towards chronic disease management checks
- ECG recording
- Blood pressure monitoring / Home BP monitoring
- Flu and pneumococcal vaccinations under a PSD
- B12 injections under a PSD
- Urinalysis
- Chaperoning
- Preparation and processing of laboratory samples i.e., MSU, sputum, faeces
- Removal of sutures/clips
- To embrace any new ideas with confidence and enthusiasm that will take the practice forward.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification
Emotional and Mental Effort
- Work autonomously and manage their own area and workload.
- Have periods of working independently in isolation
- Require high levels of motivation and a positive approach.
- Require a high standard of written and oral presentation skills.
Specific Skills
- Excellent communication skills including verbal, written, face‑to‑face and active listening skills.
- Computer skills: Microsoft Word, Excel, and E‑mail.
- Ability to initiate, sustain and evaluate change.
- Use of SystmOne (clinical operating system)
Physical effort
- Work in the office environment including periods based at workstation, computer / keyboard skills and dealing with distractions and interruptions.
Physical Skills
- Moving equipment when required
Requirements due to work environment / conditions
- Smart, polite, and confident
- Ability to work autonomously and as part of a team
- Ability to manage competing priorities and work under pressure
- Ability to deal with challenging situations
- Planning and organising
- Performing under pressure
- A degree of flexibility within working hours
- Self‑motivated
Qualifications
- Experience of working as a Health Care Assistant
- Experience of working with the public.
- To be able to demonstrate ongoing personal and practice development.
- A demonstrable commitment to professional development
- Educated to NVQ Level 3 or above.
Experience
- Demonstrates an understanding of Clinical Governance requirements
- Has an understanding of local and national issues
- Experience of working in General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,800 to £26,320 a year (pro rata depending on experience)
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