IT SUPPORT & PROCUREMENT ASSISTANT – STUDIOCANAL

IT SUPPORT & PROCUREMENT ASSISTANT – STUDIOCANAL

This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will assist the Technical & IT Manager in implementing various projects.

Key Responsibilities:

• First point of contact for all IT related queries, dealing with all staff on the ground in the London office providing an efficient customer service experience.
• Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process.
• Liaise with our external IT support company regarding system and user requests.
• Offer PC and Mac support, including software-related queries.
• Prepare for new starters (e.g. creating accounts, liaising with Group IT).
• Set up PCs, Macs and staff mobile phones.
• Assist with meeting room equipment when needed.
• Monitor and change backups.
• Manage the telephone system including amending data and passwords and coordinating with support.
• Install applications (e.g., Office365, Group applications, Adobe software).
• Manual setup of computers, monitors, telephones, cabling, etc. in the office.
• Oversee organisation of the IT area (e.g., auditing, upgrading and tidying up IT equipment & cabling).
• Audit and back up staff mailboxes.
• Audit and liaise with staff regarding housekeeping of files and folders.
• Assist with ad-hoc UK & Group projects.

Qualifications:

• Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable).
• Very good communication skills in person and on the telephone.
• Ability to prioritise and excellent time management skills.
• A passion for IT.

Working from home? You can!

We act for equality between women and men, against all forms of discrimination or harassment.

We are working for equal opportunities and inclusion for all.

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