Operations Support Driver

Company: Serco Limited
Apply for the Operations Support Driver
Location: Shrewsbury
Job Description:

As an Operations Support Officer in our Leisure team, you’ll play a key role in keeping a busy, multi-use sports and conferencing facility running safely, smoothly, and efficiently. Your work will directly support colleagues, visitors, and the wider community to enjoy a high-quality environment every day.

In this varied, hands‑on role, you’ll help create a welcoming, safe and engaging space where people can train, compete and connect. From supporting daily operations and compliance to helping deliver events and maintain facilities, your contribution will have a positive impact on both customer experience and community wellbeing.

What you’ll do as an Operations Support Officer

You’ll be entrusted to:

  • Support the day‑to‑day running of the facility, ensuring a safe, clean and well‑maintained environment
  • Open and close buildings, monitor site security, and respond to incidents or emergencies
  • Carry out compliance checks and support health and safety standards in line with company procedures
  • Assist with event and activity setups, including physical tasks such as moving equipment and preparing spaces
  • Transport colleagues and carry out off‑site duties using company vehicles
  • Support Duty Managers and cover shifts when required, including weekends and nights

Does this sound like you?

  • Experience in a supervisory or operational role within a leisure, hospitality or similar environment
  • A good understanding of health and safety legislation and its practical application
  • Strong communication and customer care skills, with confidence working with a wide range of people
  • Ability to stay calm under pressure and respond effectively in emergency situations
  • A full, clean UK driving licence and confidence driving company vehicles

What we offer

  • Holidays: 20 days, 21 days after 1 years’ service + bank hols
  • Free Gym membership
  • Staff meal, physio discounts
  • Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships.
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution
  • All Leisure Benefits – Employee Benefits (moreleisure.com)

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Posted: June 1st, 2026