Position
Hotel Administrator
About the Company
Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. Our brand promise, Every Moment Matters, is brought to life through our signature Yes I Can! service ethos. People are at the heart of our success; our team members are true Moment Makers, creating a culture and environment that empower you to be your best – every day, everywhere, every time.
Benefits
- Discounted rates for you, your friends and family at Radisson Hotels
- Learning and development from day one via Radisson Academy
- Access to 20,000+ online learning resources
- Career progression opportunities
- Complimentary meal on duty and uniform
- 28 days’ holiday for full-time team members
- Discounted access to leisure, pool and gym facilities (where applicable)
- Onsite support from trained Mental Health First Aiders
Role Overview
Reporting to the General Manager, the Hotel Administrator supports hotel leadership and departments to ensure smooth operations and a positive employee experience. This varied, people‑focused role involves administration, coordination and engagement activities across the hotel.
Key Responsibilities
- Training Planning & Compliance
- Coordinate and maintain the hotel’s training calendar
- Track mandatory training and certifications to ensure compliance
- Maintain accurate training records and documentation
- Liaise with Heads of Department and external providers to organise training
- Support management with training and compliance reporting
- People Engagement & Onboarding
- Support employee engagement initiatives, events and internal activities
- Coordinate onboarding and induction activities for new starters
- Assist with internal communications linked to training, engagement and company initiatives
- Support initiatives that promote a positive workplace culture
- Staff Accommodation Coordination
- Coordinate staff accommodation allocations and records
- Act as the main point of contact for accommodation‑related queries
- Ensure accommodation standards, rules and compliance are upheld
- Liaise with departments to resolve maintenance or availability issues
- Administrative Support
- Provide administrative support to Heads of Department as required
- Coordinate inter‑departmental communication and documentation
- Support general hotel administration and ad‑hoc requests
- Handle sensitive information with discretion and confidentiality
Qualifications & Skills
- Strong organisational and time‑management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to manage confidential information
- Ability to prioritise and work independently in a fast‑paced environment
- Confident using standard office systems and hotel platforms
- A positive, flexible Yes I Can! attitude
- Experience in an administrative or hotel environment is beneficial, but not essential
- Fast‑paced experience
Become part of the world of Moment Makers. We look forward to getting to know you.
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