Employment Details
Salary: £38,923 – £43,749 | Grade: Level 3, Zone 1 | Location: 5 Pancras Square, London, N1C 4AG | Contract Type: 1 Permanent, 1 Year FTC | Hours: 36, Full time | Closing Date: Sunday 7th June 2025 23:59
About Camden
In Camden we are committed to working together to make our borough the best place to live, work, study and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind.
What You’ll Be Doing
As a Temporary Accommodation Placement Officer, you will provide comprehensive housing advice, guidance and support to residents. You will facilitate the temporary allocation process and all related functions, including assessing and placing homeless households in suitable and affordable temporary accommodation, setting up and ending tenancies as appropriate. You will work collaboratively with other colleagues across housing services to achieve better housing solutions and outcomes for households in emergency accommodation. You will also be expected to update the authority’s IT Housing Systems, ensuring details are correct to guarantee timely and accurate records and meet legal obligations for both landlord and tenant.
All About You
Knowledge of housing and relevant legislation and regulatory frameworks, especially in the context of statutory provision of temporary accommodation. Empathetic understanding of the problems faced by homeless households in temporary accommodation and a passion to deliver. Collaborative team player who deals sensitively and effectively with customer issues, particularly with vulnerable people. Strong communication skills, both in writing and verbally. Ability to work from home and council offices as required with agreement with your line manager and local service policies.
What We Offer
Benefits include flexible working, 27 days annual leave (plus bank holidays), family leave, loan schemes, staff networks and a pension scheme.
Equal Opportunity Statement
At Camden we welcome applications from all parts of our community and encourage applicants from Black, Asian, other ethnic heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse and those from lower socio-economic backgrounds.
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