Tesco Colleague – Lerwick

Availability Window

Days: Tue 14:00:00–22:00:00, Wed 14:00:00–22:00:00, Sat 10:00:00–18:00:00

Responsibilities

• Helping to serve shoppers better every day.
• Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
• Knowing customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training received, so we all work safely, effectively and serve customers brilliantly.
• Making decisions that are right for customers, delivering routines that meet their needs at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about the store’s performance, understanding your part and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following policies.
• Accepting deliveries into the store when required.

Qualifications

• A passion for delivering great service, greeting customers with a smile and serving them with pride.
• The ability to build rapport with customers, meaning they leave having experienced a great shopping trip.
• Taking the initiative and making decisions that are right for customers.
• Working well within a team and communicating openly with others.
• Building relationships with colleagues to create team spirit, having fun and celebrating success.
• Being at work on time, well presented and ready to be a brand ambassador.

Equality & Diversity

Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s welcome.

Pay and Hours

Our Tesco colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with opportunities to work fewer hours (to a minimum of 12).

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