SENIOR SALES MANAGER
Location: London (NW10) | Salary: £52,000+ per annum (based on experience) plus benefits | Contract: Permanent, Full time (Mon-Fri, 9am-5pm, 40 hr/wk)
ABOUT US
Granger Hertzog Ltd are a leading contemporary furniture hire and prop rental company supplying high-quality and stylish furniture, lighting, artwork and accessories to the Film, Television, Photography, Advertising and Events industries.
From blockbuster films and high-end TV dramas to editorial shoots, brand activations, and luxury events — we provide creative professionals with an evolving collection of modern, mid-century, and vintage design pieces to hire.
Efficiency, quality, and exceptional customer service are at the heart of everything we do. Our team of 40 dedicated and passionate colleagues are based at our London showroom (60,000 square feet of furniture and props over 3 floors).
THE ROLE
We are looking for an experienced and commercially-driven Senior Sales Manager to lead our sales team, oversee client accounts and customer experience, strengthen key client and industry relationships and help drive the commercial side of the business forward.
This is a senior leadership role within a small but ambitious business – ideal for someone who enjoys being hands-on, and wants to get under the skin of the complex, fascinating and challenging world of furniture and prop rental.
Working closely with directors and department managers you will also support and develop staff, manage company HR processes and training, and help drive operational improvements across the business.
Because we’re a small business, this role is varied — one day could involve supporting a major client project, another reviewing sales performance, improving processes, helping onboard a new team member, or contributing ideas around collections, pricing, and business growth.
We’re looking for someone who enjoys that variety and wants to play a meaningful role within a collaborative creative business.
KEY RESPONSIBILITIES
Sales & Client Relationships
- Lead and manage the sales team, ensuring excellent customer service standards.
- Oversee key client accounts and maintain strong long-term industry relationships.
- Forecast sales performance and identify opportunities for growth and new business.
- Analyse sales and operational reports to improve performance and efficiencies.
- Collaborate with creative, logistics, and operations teams to deliver excellent service.
- Review and approve commercial decisions including discounts, credit limits, client accounts and commercial contracts.
- Contribute ideas around stock buying, collection development and pricing strategy, backed up by research and analytics.
- Represent the company within the creative industries and stay connected to market trends and opportunities.
People Management & HR
- Line manage, support, and develop the sales team (currently 7 employees).
- Conduct appraisals, inductions, training, and regular team meetings (Sales team).
- Support recruitment, on/off boarding and employee development (Company-wide).
- Help manage company culture, communication and employee engagement.
- Provide HR support and guidance to colleagues alongside external HR consultants.
- Develop and maintain internal HR training, documentation, processes & systems.
Operations & Strategy
- Collaborate with department managers and directors on company operations.
- Support continuous improvement across systems, workflows, and communication.
- Present sales insights, performance analysis, and operational feedback in management meetings.
- Engage with industry and wider business trends; provide insights and analysis.
- Work closely with directors on business improvements, strategy and future planning.
ABOUT YOU
- Strong leadership and people management skills – minimum of 5 years in a management position.
- Proven experience in sales leadership and client account management.
- Commercially-minded with a practical, solutions-focused approach.
- Ability to interpret data and provide insights that help drive growth.
- Excellent communication and relationship-building skills.
- Previous experience in HR, people management processes and company culture development.
- Experience within a related industry desirable (hospitality / luxury events, creative / media production, high-end retail, hire / rental).
- Comfortable working in a fast-moving SME environment where teamwork and initiative are valued.
WHAT WE OFFER
- 25 days annual leave + 8 bank holidays.
- Christmas–New Year company closure (additional paid leave)
- Pension plan
- Death in Service Insurance
- Senior role with real influence across the business
- Opportunity to work with leading creative clients and exciting projects
- Excellent company culture including regular team social events
- Ongoing professional training and development
TO APPLY
Join an established and highly-regarded furniture and prop hire company where quality, collaboration and innovation are at the core of everything we do.
To apply, please send a cover letter and current CV to: recruitment@grangerhertzog.com
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