IT Service Availability Engineer: Reliability & Incidents

JATO Dynamics is seeking an IT Service Availability Engineer to ensure continuous availability and optimal performance of IT services across the organization. Responsibilities include proactive monitoring, incident management, and driving process improvements.

The ideal candidate will have strong experience with ITIL practices, familiarity with ticket management systems, and a solid understanding of core technologies like Office 365 and Intune. Excellent communication and problem-solving skills are essential for effectively collaborating with technical teams.

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