Delivery Project Manager – UK

# Delivery Project Manager – UKOperations London**About the Role**We’re looking for an experienced and proactive **Delivery Project Manager** to join our growing Delivery team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.**Responsibilities*** **Project Setup, Onboarding & Transition**: Lead the project from kickoff through full implementation at the client’s site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.* **Ongoing Stakeholder Communication**: Act as the project’s operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.* **Cross-Functional & Stakeholder Management:** Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.* **Issue & Risk Management**: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.* **KPI Tracking & Performance Monitoring:** Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.* **Continuous Improvement:** Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department’s goals. Analyze and optimize delivery workflows to improve efficiency and scalability.**Qualifications and requirements*** 5+ years of project management experience, leading complex and technical projects in dynamic, fast-paced, global environments – a must* Bachelor’s degree in Industrial engineering, Operations, Business, or a related field* Proficiency in project management tools (e.g., Jira)* Great communication and presentation skills* Proven experience managing cross-functional collaboration effectively* Strong ability to learn complex systems and processes quickly* Incredible interpersonal skills (!)* Proactive problem solver with a Can-Do approach* Strong organizational skills with excellent prioritization and focus abilities* Analytical mindset – able to extract and process data for decision-making*By submitting your application, you agree that Buildots will process your personal data in accordance with .#J-18808-Ljbffr…