Assistant Manager – Environmental Services (Nights)
Liverpool ONE | Night Shifts
Lead the team behind one of the UK’s most iconic destinations. Liverpool ONE never sleeps — and neither does the team that keeps it looking its absolute best. We are looking for a driven, confident, and experienced assistant manager to take charge of our night environmental services operation, leading high‑performing cleaning and waste teams across one of the UK’s busiest retail and leisure destinations. This is more than just a management role; it’s your chance to lead from the front, make a real operational impact, and be part of the team that keeps Liverpool ONE running smoothly behind the scenes.
We are looking for an experienced leader who thrives at night, enjoys managing high‑performing teams, and wants to play a key role in keeping Liverpool ONE at its best.
What You’ll Be Doing
- Leading and motivating Environmental Services teams across cleaning and waste operations
- Driving exceptional standards in line with Service Level Agreements
- Managing staffing levels, resources, equipment and shift planning
- Carrying out audits, inspections and compliance checks
- Coaching and developing Team Leaders and Operatives to achieve their best
- Creating a positive, high‑performing and accountable team culture
- Ensuring Health & Safety and environmental standards are always met
- Building strong relationships with stakeholders, retailers and internal teams
- Supporting incident management and stepping in as Duty Manager when required
What We’re Looking For
You’ll be a natural leader who can confidently manage people, performance and pressure in a busy operational environment.
Essential Skills & Experience
- Previous leadership experience within environmental services, cleaning, waste or facilities management
- Strong people management and team development skills
- Ability to motivate teams and drive performance standards
- Excellent organisation and attention to detail
- Experience working within fast‑paced operational environments
- Good understanding of Health & Safety practices
- Strong communication and reporting skills
- Comfortable working permanent night shifts
Desirable Qualifications
- IOSH
- COSHH
- WAMITAB
- Other relevant Health & Safety qualifications
Benefits
We offer a flexible lifestyle benefits platform, including a virtual GP, financial wellbeing assistance, extra days of holiday, health insurance choices, high street discounts, a cycle‑to‑work scheme, life cover, pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Employees receive Mitie Stars recognition and cash prizes. Opportunities for progression and professional development are also available.
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
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