Security Officer

Job Title: Security Officer

Location: Probation Centre

Reports To: Security Supervisor / Site Manager

Job Purpose

To maintain a safe, secure, and controlled environment within the probation centre, ensuring the safety of staff, visitors and service users while protecting property and maintaining order.

Key Responsibilities

Access Control

• Monitor and control entry and exit to the building
• Verify identification and appointments
• Conduct searches in line with policy
• Prevent unauthorised access

Monitoring & Surveillance

• Operate and monitor CCTV systems
• Patrol internal and external areas
• Observe waiting areas for signs of tension or risk
• Identify and report suspicious activity

Incident Management

• Respond promptly to alarms and emergencies
• De-escalate aggressive or confrontational situations
• Liaise with police or emergency services when required
• Complete detailed incident reports

Health & Safety

• Support fire evacuation procedures
• Ensure emergency exits are clear
• Conduct routine safety checks

Safeguarding

• Maintain professional boundaries
• Report safeguarding concerns immediately
• Support staff during high-risk appointments

Skills & Requirements

• Valid SIA Licence (Door Supervisor or Security Guard)
• Strong communication and conflict management skills
• Ability to remain calm under pressure
• Good report writing skills
• Understanding of safeguarding principles

Working Conditions

• May involve dealing with challenging behaviour
• Shift work may be required
• High level of vigilance and professionalism expected

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