Robert Irving Burns has managed commercial and residential property in central London for over 60 years. We are an independent firm with a loyal client base ranging from private individuals to financial institutions and publicly quoted companies.
We are looking for a Commercial Property Manager to take ownership of an allocated portfolio of commercial and mixed-use properties across central London. This is a full-time, office-based role. You will report to the Associate Director of Property Management and be supported by a dedicated reactive maintenance and facilities team.
Your new Job
You will be responsible for looking after an allocated portfolio of properties consisting of predominantly commercial properties and a selection of mixed-use properties. You will be part of a team of Property Managers assisted by Reactive Maintenance and Facilities Co‑ordinators and will report to the Associate Director of Property Management. This is an exciting role which will allow learning and developing your knowledge and skills.
The role will include
- Serving as the primary point of contact for clients, tenants and leaseholders
- Managing all Landlord & Tenant critical dates and events via CRM
- Overseeing rent collection and service charge demands, working with Client Accountants and the Credit Control team
- Preparing annual service charge budgets and assisting with reconciliations
- Co‑ordinating reactive maintenance reported through our dedicated reporting portal Fixflo, working with the facilities team through to resolution
- Maintaining accurate PPM and compliance records across Tramps and Fixflo
- Ensuring all properties remain compliant with health and safety legislation
- Managing insurance requirements and renewals across the portfolio
- Overseeing major works projects and managing Section 20 consultation processes
- Conducting regular property inspections and preparing written reports for clients, including review of contractors’ works
What you will need
- 2–3 years’ experience managing commercial properties
- Working knowledge of landlord and tenant legislation, lease obligations and service charge processes
- Confident managing client relationships directly and professionally
- Competent in Excel, Word and Outlook
- RICS or IWFM qualification, or actively working towards one
- Experience with Tramps property management software
- Familiarity with Fixflo or a similar maintenance platform
What you will get in return
- Training loan up to £1,500/yr, covering professional development, exam fees and membership costs
- 25 days annual leave plus bank holidays
- Occupational sick pay of up to 15 days, service‑dependent
- Health cash plan, GP visits, physiotherapy and medical expenses
- Employee Assistance Programme, confidential support for personal and work‑related matters
- Free pension guidance and financial advice
- 4% employer pension contribution, starting after three months
- Eye care vouchers, free eye test and contribution towards prescription eyewear for screen users
- Perks at Work discount scheme – dining, cinema, retail and more
As a business, we are driven to develop and improve our people in‑line with our CLEAR ethos.
All offers are subject to satisfactory pre‑employment checks.
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