Commercial Sales & Lettings Support Officer

Company: London Borough of Hackney
Apply for the Commercial Sales & Lettings Support Officer
Location: London
Job Description:

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first‑class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti‑racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

The Council is seeking a proactive and customer‑focused Commercial Sales & Lettings Support Officer to join its small, multi‑disciplinary team. The ideal candidate will be able to demonstrate experience of providing a professional supporting service to a high‑performing team, with the ability to manage a varied workload and competing priorities.

This is a varied, hands‑on role requiring flexibility to manage emerging priorities. Providing a wide‑range of support, including IT, reporting and customer service across a busy sales and lettings department. The key focus for this post is to support all operational activities for the council’s direct sales programme as well as supporting the functions of the council’s wholly owned Housing Company and any outsourcing activities.

The successful applicant must be confident in supporting internal and external stakeholders across a busy portfolio and capable of forming strong working relationships with colleagues, contractors, and potential customers. You will be expected to work independently, whether in the office, at home or at times across alternative locations within the borough.

Essential Criteria

  • Experience of providing a high level of administration support.

Desirable Criteria

  • A general understanding of the housing market or experience of working within the housing or property sector.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

Closing date for applications: 27 May 2026 (22:59).

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Posted: June 1st, 2026