Sales Assistant – Hydrista

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco‑friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions.

Store Positions

• Fulltime or Parttime

Your Responsibilities at Waterdrop®

• Be an Ambassador for our Brand, Values, and Product.
• Demonstrate our Retail Core Values of: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
• Provide excellent customer service and surpass customer expectations at every opportunity.
• Assist customers in matching their buying needs.
• Identify customer needs and answer product‑related questions, including product prices, quality, features, and benefits.
• Capture customer data to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions, and making appropriate recommendations to the management team.
• Deliver product excellence by maximising product knowledge with relevant recommendations through our 6‑Drop Selling Ceremony.
• Attend and participate in store meetings and training sessions as required by your manager.
• Maintain effective communication with colleagues.
• Maintain a positive attitude with the team and customers and be open to constructive feedback to develop and improve.
• Maintain brand standards on visual display, merchandising, cleanliness, and general housekeeping.
• Follow policies and procedures to maintain the security of stock, customer records, and cash handling.
• Ensure attendance and time‑keeping comply with company policies and procedures. Open and close the store as required.
• Be aware of Health & Safety requirements in the store.

What You Bring To The Table

• Be approachable and available to assist customers with their shopping experiences.
• Enthusiastic and committed to providing excellent customer service.
• Willing to adapt and take on new challenges.
• Strong selling skills.
• Always present a professional image.
• Ability to multitask.
• Maintain professionalism under all circumstances.
• Work effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrated retail sales experience in a customer‑focused environment.

What We Offer You

• An ambitious and international team that values fun.
• Individual development opportunities in one of the fastest‑growing e‑commerce companies in Europe.
• Discounts on online and offline waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.

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