The role:
As our Product Operations Associate, you’ll be at the heart of how we drive excellence across a high performing product team!
Working hand‑in‑hand with our senior product leaders (including our CPTO & Director of Product) you will support enabling strategic delivery, aligning priorities and improving our decision‑making abilities across the organisation. By coordinating cross‑functional teams and supporting Product Managers to focus on strategy and outcomes, you’ll play a pivotal role in how we continue to deliver high‑quality capital products at scale!
This role will give you the opportunity to join a multi‑product organisation and a high performing product team, who are pushing the boundaries of what a FinTech organisation can achieve through innovation at scale. If you are looking for an opportunity to start your career in Product Management – this is the role for you!
What You’ll Be Doing
- Run and maintain operating cadences for the product and engineering organisation, including quarterly planning, roadmap updates, and release communications.
- Coordinate cross‑team collaboration between Product, Engineering, Risk, Operations, and Commercial to keep initiatives aligned and moving forward.
- Ensure product documentation, workflows, and specifications are up to date, well‑structured, and easily accessible to stakeholders.
- Maintain and improve core product dashboards so product managers have quick access to the metrics that matter.
- Support the definition, rollout, and tracking of success metrics for key product initiatives, partnering closely with Data teams.
- Build and manage feedback loops from merchants, partners, underwriting, support, and commercial teams to inform product decisions.
What We Think You’ll Need
- Strong analytical skills; comfortable with metrics, dashboards, and basic SQL or Looker.
- A proactive mindset, with a proven track record of identifying potential challenges and proposing actionable solutions.
- Hands‑on experience with the latest generative AI tools, including ChatGPT and Claude.
- Detail‑oriented and structured; able to create order without adding bureaucracy.
- Clear communication skills; able to synthesise information for stakeholders.
- You are comfortable working with technical teams and learning how complex systems work.
- Curiosity about product management and a desire to understand how great product teams operate.
Our Hybrid Approach
Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office.
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