Support Retail Security Officer

Location: Liverpool and surrounding areas.

Areas covered: Liverpool One, Liverpool, Prescot Cables, Cheshire Oaks, Widnes.

Working hours: Various.

Hourly Rate: £14.58 per hour.

Candidate requirements: Must have a valid driving licence and transport, along with 5 years trackable working history in the UK.

Benefits

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.58 per hour with benefits such as 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Company‑funded SIA Licence renewal and continuous training.
• Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
• Community: Friendly M&S and Mitie family.
• Virtual GP and financial wellbeing assistance through Salary Finance scheme.
• Flexible benefits platform Choices with options for dental insurance, dining cards, coffee clubs, technology products, and MiDeals discounts.
• Life cover: Greater of your equivalent annual salary or £10,000.
• Mitie Stars recognition with cash prizes and a chance to win £10,000.

Qualifications

• Experience: Security experience essential.
• Certification: Valid SIA Licence.
• Skills: Excellent customer service, communication, energy, and enthusiasm.

Responsibilities

• Stay compliant: Follow all policies and legal requirements.
• Use tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve assignment instructions.
• Stay alert: Report hazards and remain vigilant.
• Be professional: Handle challenging situations calmly and professionally.
• Emergency readiness: Contact emergency services when needed.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know.

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