Receptionist

Company: Cats Protection
Apply for the Receptionist
Location: Hartlip
Job Description:

Team: Centre

Location: Bredhurst, Kent

Work pattern: 28 hours per week to include every weekend and two weekdays

Salary: Up to £19,154.40 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?

Responsibilities of our Receptionist:

  • provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.

About the team name team:

  • our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
  • our team is made up of a Centre Manager, Deputy Centre Managers, Volunteer Team Leader, Receptionist, Senior Rehoming and Welfare Assistant and Rehoming and Welfare Assistants

What we’re looking for in our Receptionist:

  • previous administration or customer service experience
  • a confident communicator with excellent organisational skills.
  • a strong, flexible team player
  • ability to work on own initiative accurately and under pressure
  • experience using Microsoft Office, including Outlook, Word and Excel

What we can offer you:

  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
  • and much more, which you can learn about here

Interested? Here’s how to apply:

Application closing date: 03 June 2026

Interview date: 17 June 2026

We will inform you of any relevant changes.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

To avoid disappointment, we do not accept applications or speculative CVs from agencies.

If successful, your recruitment journey will include:

  • anonymised application form
  • in-person interview at the centre

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

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Posted: June 1st, 2026