CAMHS Team Administrator
Closing date: 04 June 2026
We have an exciting opportunity for a Team Administrator to join our CAMHS Gateway team. You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records. You will be the first point of call on the telephone, liaising with patients, staff, relatives, GPs and other services. This is a fast‑paced and rewarding service to work within and you will help us ensure its effective and smooth running.
Main duties
- Liaise with members of the public in their dealings with the team/service, some of whom may prove at times to be distressed or challenging in manner.
- Liaise with other members of the CAMH Service to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.
- Support clinicians with their work including typing clinical letters and organising appointments.
Qualifications
- Experience of working within an office environment.
- Experience of working with the NHS.
Knowledge, skills and training
- Educated to GCSE level or equivalent experience.
- Understanding of patient confidentiality.
- Well developed skills in communicating effectively with clients and other professionals within and outside the NHS.
- Knowledge of NHS organisation and protocols.
- Good written, verbal and interpersonal communication skills.
- Use of initiative and ability to work independently.
- Ability to interact with clients and visitors in a professional manner.
Additional requirements
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
Information Technology
- Demonstrable experience of using word processing, spreadsheets, databases and or presentation software to RSA 11 or equivalent standard.
- Experience using an electronic service user record.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
Dorset HealthCare University NHS Foundation Trust
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